On April *, ****, I was charged for an order that I never received. It was for * US di...

GetHuman4844927's Dispute a Charge issue with Amazon from May 2020

Help with my Amazon issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4844927's own words
On April *, ****, I was charged for an order that I never received. It was for * US disabled American caps for the total of $**.**. I contacted seller by email with a return that said it was delivered on May *th. and had been signed for. It was Not delivered and I have never signed for any package that came from Amazon. I am requesting a refund for **.** ASP. I've tried several times to contact Amazon, but can't get through to as human being, only a recording. I have been a customer for many years and never had this to happen to me. I am very upset because it was s suppose to be a gift for my husband's birthday. The order no. was ******************** and I was charged for the two items on April *th,****. Kindly CSn SC.

GetHuman4844927 did not yet indicate what Amazon should do to make this right.

How GetHuman4844927 fixed the problem
No help from Amazon. can't get a real person to help resolve my issue.*Would like to hear from Amazon that my refund has been applied to my account. *****@***.com
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Amazon

Dispute a Charge issue
Reported by GetHuman4844927
May 19th, 2020 - 3 years ago
Fixed
GetHuman4844927 shared how to fix
Seen by 11 customers so far
Similar issue to 70823 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman4844927 started working on this issue
May 19th, 2020 11:08pm
GetHuman4844927 indicated the issue is not fixed yet.
May 20th, 2020 3:31am
GetHuman4844927 confirmed the issue is fixed. Hooray!
May 20th, 2020 3:40am

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