Ordered Keurig K** coffee brewer May**: (arrived May ** -I thought via Prime). It was o...

GetHuman4844200's Dispute a Charge issue with Amazon from May 2020

3 views | 70819 similar | 0 following
Help with my Amazon issue
First: share to improve GetHuman4844200's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman4844200's next move: call Amazon.
The best way to get your problem resolved is to tap the button below to start calling Amazon. We will check on you later to see if it's fixed or needs to be escalated.
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4844200's own words
To get Amazon to send a shipping label that did not expect for me to pay $*** shipping to return a poor quality item (in my opinion) compared to the exact same model we have which is "dying" after several years of service ... Ordered Keurig K** coffee brewer May**: (arrived May ** -I thought via Prime). It was of poor quality & I asked for refund. Subsequently received shipping label and discovered @ P.O. shipping was $**.** for a $*** item which was not of the quality expected. Unable to contact *Jens Goody's for refund. I did expect Amazon to handle the refund & postage. Then notified there was a problem with credit card "name". Thanks, in advance.
Because there appears to be no humanly manner is which to talk with a "live" person to resolve this!!! I can't tell you how much unGODLY time that I have spent on this today.
Send shipping label that includes postage paid
Maybe ** years or so and a PRIME member for two years
Tried many things today to resolve this, phone calls to Jens Goody's, Amazon and Wells and Fargo and much research on computer in an effort to resolve this. Am now waiting for a "on-hold" call to Wells Fargo to dispute this issue and Amazon is not presenting a viable solution.
How GetHuman4844200 fixed the problem

We are waiting for GetHuman4844200 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman4844200 fixes it.
This email address isn't valid


Dispute a Charge issue
Reported by GetHuman4844200
May 19th, 2020 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 70819 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address


GetHuman4844200 started working on this issue
May 19th, 2020 10:55pm

Paying Your Telecom Too Much?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers