I had ordered two items which came up on my May statement, one of which I had already r...

GetHuman-safley's Refund an Order issue with Amazon from May 2020

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The issue in GetHuman-safley's own words
I had ordered two items which came up on my May statement, one of which I had already returned, although you may not have received it. The total on my statement was $**.**, but $**.** of that was or the item I returned, so the total I owed was $**.**. You have now received the item I returned and gave me a $**.** gift card, but you also charged me a $**.oo late charge and a $**.** interest charge!!!!How was I to know that you had not yet received my return. This does not seem like any way to treat a customer who has ALWAYS paid in full and on time and who orders from you fairly often. I strongly object to this and see no reason for me to pay the two amounts and am strongly thinking of dropping Amazon Prime and Amazon entirely. You are not the only game in town. Peggy Safley

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Amazon

Refund an Order issue
Reported by GetHuman-safley
May 19th, 2020 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 70790 others
0 customers following this

Timeline

GetHuman-safley started working on this issue
May 19th, 2020 9:30pm
GetHuman-safley indicated the issue is not fixed yet.
May 20th, 2020 5:38pm

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