Hello. $*** was charged to my bank account (I'm assuming for an annual fee for Prime...

GetHuman4887692's Dispute a Charge issue with Amazon from May 2020

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Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4887692's own words
I wasn't trying to do anything. In face, if you check my records, you'll see I haven't used Prime a single time. ... Hello. $*** was charged to my bank account (I'm assuming for an annual fee for Prime). If you review my account, you'll see that I have not used Prime a single time and am requesting a refund. The fastest you can return it to me the better, I have mobile phone, internet, and power bills to pay immediately. I do Tech Support for the CDC and don't want an interruption in either of these services. Date of Charge - **********. Amount of charge - ***.** (Shows as Pending). Michael A. Bethea M*****@***.com. Phone number (*** ***-****. Last four of card charged - ****. Amazon shipping address **** Darwin Road SE -A*, Smyrna, Ga *****. And the last thing I (knowingly) purchased was a **' iPhone Charging Cable. Please consider this request urgent if you can. Best regards. Michael...
I have an immediate need to pay my power, internet, and mobile phone services and I don't want an interruption in services.
Please refund the $*** as quickly as you can, so I can pay these three bills. When I finish writing this, I'm going to call them.
I've been with Amazon for several years and you've never had a problem with my payments and I think I've only had one issue with an order not arriving.
I used the automated page, but it said I didn't say how I wanted the issue resolved, but I did. I said I wanted a refund because I've never used prime.
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I'm assuming Prime annual fee.
Dispute a Charge issue
Reported by GetHuman4887692
May 29th, 2020 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 73714 others
0 customers following this


GetHuman4887692 started working on this issue
May 29th, 2020 8:37pm
GetHuman4887692 indicated the issue is not fixed yet.
Jun 1st, 2020 1:07pm

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