On April **, **** I placed order* ***-*******-*******. The order was lost in transit a...

GetHuman2375377's Refund an Order issue with Amazon from May 2020

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The issue in GetHuman2375377's own words
On April **, **** I placed order* ***-*******-*******. The order was lost in transit and received no updates in regard to being received by the next point of contact to the eighth day of May. I had to contact the seller twice in regard to the issue requesting a refund for the missing items. Finally last night they issued a refund of only $**.**. The total of the order was *Order Summary*Item(s) Subtotal:$**.***Shipping & Handling:$*.***Total before tax:$**.***Estimated tax to be collected:$*.***Grand Total:$**.**. Since the carrier has lost the item I should not be responsible for any charges and should receive a full credit for the lost product. I am not the first customer of theirs to receive poor service and wish for Amazon to intercede in this matter and enforce they issue a full refund for services the seller did not complete due to faulty third party shipping which I can not help.

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Amazon

Refund an Order issue
Reported by GetHuman2375377
May 14th, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 70093 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman2375377 started working on this issue
May 14th, 2020 5:51pm