For some reason I cannot understand your delivery people do not knock on the door when...

GetHuman4805595's Missing Delivery issue with Amazon from May 2020

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The issue in GetHuman4805595's own words
For some reason I cannot understand your delivery people do not knock on the door when they make a delivery. As a result the items I ordered were taken from my front door. It is not hard to knock on a door or ring a doorbell. Any simple minded person can do this, but apparently not your delivery people. This is the second time a delivery has disappeared from by front door because the package was dropped off and no one knocked on the door. I have already started shopping at other online stores because of this problem. My goal is to get away from the problem, your problem I might add, because there are other online stores that provide better delivery. I am done with Amazon. Not because of the products or the service but strictly because of this delivery problem. Your delivery service has completely fallen apart. The main reason I started shopping with Amazon was the delivery was great because I got my package by signing for it. Most all was shipped UPS and they did great. Then you went to the horrible service where it was shipped by UPS and then it was delivered by the US Postal Service. Problem after problem with the US Postal Service involved. Now you are trying to do your own deliveries and you are absolutely failing, even worse than the US Postal Service failure. I love Amazon but this is not worth it. There are other sources online.

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Amazon

Missing Delivery issue
Reported by GetHuman4805595
May 11th, 2020 - 5 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 69515 others
0 customers following this
Items needed
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Order number
Name on the account
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Timeline

GetHuman4805595 started working on this issue
May 11th 4:54pm