I order shutters through Architectural Depot. I paid for them through my A Amazon card...

GetHuman4795488's customer service issue with Amazon from May 2020

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The issue in GetHuman4795488's own words
I order shutters through Architectural Depot. I paid for them through my A Amazon card. A week after I ordered them I called and left message on their voice mail cancelling. I didn't hear back from them so on May *nd I emailed them. They stated they were already sent. I explained I left a message prior cancelling. Recieved shutters which now then want me to pay to send them back and a **% restock fee. This is bull. They state they never received my *st call. This is not right and I'm very upset about this.

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Customer service issue
Reported by GetHuman4795488
May 9th, 2020 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 69197 others
0 customers following this


GetHuman4795488 started working on this issue
May 9th, 2020 1:14am

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