failure of delivery of ordered product

GetHuman4790147's Missing Delivery issue with Amazon from May 2020

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Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman4790147's own words
Order two wands ... On March **, ****, I ordered two WSMON Tech UV Light Mini Travel Wands. Order ****-*******-******* sold by Baiesitong through Amazon Prime and charged in the amount of $**.** on my Visa ending in ****. The charge cleared my account on March **,****.**The product has never been delivered. I have not been able to get a tracking number from anyone. I went to the sellers' on-line site , have left two messages but have received only written information stating that it was processed for shipment on April ** in Guangzhou EMS.**On Amazon's site, it was stated that the order would be delivered between April ** to May *.**I would like your assistance in tracking the order, and if it is not to be found would like a refund to my card.**Dan Eacret****-***-****
I expected Amazon to stand behind the order
Helping me track the order or refunding the charge to my visa card
I have been an amazon customer for several years
contacting the seller on their website
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Amazon

WSMON Tech UV Light Mini Travel Wands
Missing Delivery issue
Reported by GetHuman4790147
May 8th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 68630 others
0 customers following this

Timeline

GetHuman4790147 started working on this issue
May 8th 2:52am