I am the secretary*treasurer for our senior citizen HOA. The President has an Amazon a...

GetHuman-garyps's Can't Login issue with Amazon from May 2020

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The issue in GetHuman-garyps's own words
I am the secretary*treasurer for our senior citizen HOA. The President has an Amazon account that he orders things for our community. He is not tech savvy and has asked me to logon to his account monthly and download the invoices, so we can send to our credit card company for payments. He only has a tablet that he orders stuff from. Every time I try to logon to that account, I get a message that a one time OTP code is needed to logon. It is sent to his wife's cell phone (he doesn't own one) and I have to call his wife to get the code. Today we tried to change that phone number to mine but we get a message that the number is already assigned to another account (my Prime account) and it will be deleted from my account. How can we get around this issue, so that I don't have to bother his wife each month and get a code. There has to be a solution* PLEASE HELP US?!?!

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Amazon

Can't Login issue
Reported by GetHuman-garyps
May 3rd, 2020 - 10 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 67332 others
0 customers following this

Timeline

GetHuman-garyps started working on this issue
May 3rd, 2020 7:10pm