Before contacting them, items GetHuman4885941 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman4885941's own words
I just did this: my account is locked and I need Amazon to assist in getting this unlocked. I have responded to * e-mail from your chargeback team, but no further response from them. I get the following note when I try to log in:*"The information you supplied was reviewed by Amazon but we cannot unlock your account at this time. For details, check for an email or text message from Amazon describing next steps. Please contact us for further concerns." I cannot contact Amazon becuase you don't answer your phones, I have been working this issues via e-mail for * days. Now I don't understand what you need*want, but I have not ever been contacted by me back about any type of chargeback issue on what I've done on Amazon. So, I'm at a loss as to what you're talking about. I have given you authorization to charge my Visa cc to clear this issue ,but you have not processed any payment at this time. Please get with me now and unlock my account.
GetHuman4885941 did not yet indicate what Amazon should do to make this right.
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