My account is locked by Amazon for an issue with some returns, I have replied * times t...

GetHuman4885941's Can't Login issue with Amazon from May 2020

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The issue in GetHuman4885941's own words
My account is locked by Amazon for an issue with some returns, I have replied * times to the e-mails sent by your team. But my account is still locked and no further response from your team. Your system continues to tell me to log in, but with my account locked I cannot do that. The following is the message on the log in screen now:*"The information you supplied was reviewed by Amazon but we cannot unlock your account at this time. For details, check for an email or text message from Amazon describing next steps. Please contact us for further concerns." I have not received any issue from my bank about any disputed charges, you have not contacted me about any disputed charges you just locked my account. I need you to help me get this unlocked so I can continue to use my amazon account.

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Amazon

Can't Login issue
Reported by GetHuman4885941
May 29th, 2020 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 73502 others
0 customers following this

Timeline

GetHuman4885941 started working on this issue
May 29th, 2020 2:51pm
GetHuman4885941 indicated the issue is not fixed yet.
May 29th, 2020 6:59pm

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