Thought I was ordering Season * for mailing to me. But somehow I got it on Prime Acct...

GetHuman-dwilcher's customer service issue with Amazon from April 2020

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The issue in GetHuman-dwilcher's own words
I was trying to delete Season * of The Walking Dead. Was charged for it twice. How do I get a refund? ... Thought I was ordering Season * for mailing to me. But somehow I got it on Prime Acct. Do not want Season * because it was ordered * times. Tried to delete it when I ordered Season * to *. Help me to get a refund this TV series is not what I want to watch on Amazon prime. Plus I want my refund of series. Is this a scam or did I order incorrectly. Yeah I know about the pandemic, but what does that have to do with a refund? Please help. Amazon is not accepting phone calls. Now what?
This is hard because money is taken from my bank account and I have ordered the Walking Dead seasons * to *. Why would I watch the second season and I have not seen the first season of the Walking Dead.
A refund of my money back into my debit card which leads to my bank account.
I am good customer because I allowed Amazon to use my bank account, but a mistake has been done and I want a refund!!!
Yes tried to delete, cannot do, tried to call and Amazon will not talk due to pandemic. I am a senior citizen on a fixed income and can only spend so much money. Give me a break, please!
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Customer service issue
Reported by GetHuman-dwilcher
Apr 30th, 2020 - 10 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 66752 others
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GetHuman-dwilcher started working on this issue
Apr 30th, 2020 4:45pm

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