ordered on amazon in October **** received merchandise on November *th. Package came !d...

GetHuman-evekelly's Refund an Order issue with Amazon from April 2020

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The issue in GetHuman-evekelly's own words
ordered on amazon in October **** received merchandise on November *th. Package came !damaged when i opened it merchandise was also damaged! Put box together and contact Amazon Return Serv. they (seller)approved my return and give the return address i took package to usps and got the receipt with track*.Never got refund or any contact from seller or Amazon ! Send email to seller about my refund track* date and address of a seller ! Got email back that they need more info. even though i explained everything i my initial email !!! So i send another email and i got same answer WITH time frame that said if you don't respond with proof and more information - in ** hours they gonna consider matter closed!!! I have sent * emails to Seller- Amazon and got the same respond over and over again !I do not know what else i can do and the matter is $ ***. i'm a senior citizen and i can not afford to loose that much money ! I feel like some body is playing games with me and i'm not in the mood for games , i do not know if you can help but i had to try and i do not know what else to do! Thanks ! This is going on since November of last year!!!

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Amazon

Refund an Order issue
Reported by GetHuman-evekelly
Apr 28th, 2020 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 65121 others
0 customers following this

Timeline

GetHuman-evekelly started working on this issue
Apr 28th, 2020 12:26am
GetHuman-evekelly indicated the issue is not fixed yet.
Apr 28th, 2020 11:19pm