Tengo una cuenta de amazon en los EE.UU. y otra en M*xico, donde resido actualmente.**N...

GetHuman4688290's Can't Login issue with Amazon from April 2020

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The issue in GetHuman4688290's own words
Tengo una cuenta de amazon en los EE.UU. y otra en M*xico, donde resido actualmente.**No puedo acceder a ninguna de las dos cuentas para hacer pedidos debido a su sistema automatizado de registro de dos pasos que se convierte en un argumento circular que s*lo consigue frustraci*n. Su proceso de dos pasos requiere que me env*en un c*digo de verificaci*n a mi tel*fono celular, pero por el momento no tengo un tel*fono celular disponible. Para cambiar el proceso de dos pasos necesito iniciar sesi*n primero pero no puedo iniciar sesi*n mientras el proceso de dos pasos est* en marcha. Amazon ha bloqueado con *xito a un cliente!**Necesito hacer un pedido. *C*mo puedo evitar el sistema de dos pasos para hacer un pedido en amazon.com.mx, por favor? Los detalles del pedido son los siguientes: *https:**www.amazon.com.mx*gp*cart*view.html?ref**nav*cart***I have an amazon account in the U.S. and another in Mexico where I currently reside.**I cannot gain access to either account to place orders due to your automated two-step sign-in system which becomes a circular argument achieving only frustration. Your two-step process requires that you send me a verification code to my cell phone but at the moment I do not have a cell phone available. To change the two-step process I need to log-in first but cannot log-in while the two-step process is in place. Amazon has successfully locked out a customer!**I need to place an order. How can I by-pass the two step system to place an order on amazon.com.mx, please?*The order details are as: https:**www.amazon.com.mx*gp*cart*view.html?ref**nav*cart***Garry Montgomery

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Amazon

Can't Login issue
Reported by GetHuman4688290
Apr 21st, 2020 - 10 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 59063 others
0 customers following this

Timeline

GetHuman4688290 started working on this issue
Apr 21st, 2020 1:30pm

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