Password not working. Asked for OTP to reset password - OTP never comes. Password was r...

GetHuman4682475's customer service issue with Amazon from April 2020

Help with my Amazon issue
First: share to improve GetHuman4682475's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4682475 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman4682475's own words
Password not working. Asked for OTP to reset password - OTP never comes. Password was reset successfully on *********. On ********* password was no longer valid.

GetHuman4682475 did not yet indicate what Amazon should do to make this right.

How GetHuman4682475 fixed the problem

We are waiting for GetHuman4682475 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman4682475
Apr 20th, 2020 - 6 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 58602 others
0 customers following this

Timeline

GetHuman4682475 started working on this issue
Apr 20th 4:49pm