Order ****-*******-*******. My son ordered over $*** worth of stuff for a computer tow...

GetHuman-leighka's customer service issue with Amazon from April 2020

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The issue in GetHuman-leighka's own words
Order ****-*******-*******. My son ordered over $*** worth of stuff for a computer tower. He use my Visa debit card to order the stuff . At the top I have the order number so you can look at it I do approve him to order the stuff with my debit card. It won’t let him in his Amazon account and it keeps saying that he needs to send all this extra information and know that the card is hers OK there’s no way of getting a hold of you guys to talk to you in person so how we going to resolve this matter . My name is Kathy Leigh Kapp my address is **** Apple St. apartment number to Lincoln, NE ***** . I don’t know what other information you guys need from me to order this shipment but I would like to figure it out if we could if you could email me back I’d appreciate it or phone call me I’d appreciate it even more my telephone number is ***-***-**** . My email address is *****@***.com

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Amazon

Customer service issue
Reported by GetHuman-leighka
Apr 16th, 2020 - 6 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 57032 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman-leighka started working on this issue
Apr 16th 7:16pm
GetHuman-leighka indicated the issue is not fixed yet.
Apr 17th 10:11pm
GetHuman-leighka indicated the issue is not fixed yet.
Apr 17th 10:19pm
GetHuman-leighka indicated the issue is not fixed yet.
Apr 17th 10:22pm

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