I need to start my new amazon account for my new Apple I pad.my present account is on S...

GetHuman4648078's Dispute a Charge issue with Amazon from April 2020

Help with my Amazon issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4648078's own words
I need to start my new amazon account for my new Apple I pad.my present account is on Samsung older tablet.my present account at *****@***.com needs to be canceled.the email is no loner valid and account is invalid and longer being used.my new accounts new email is *****@***.com have put in payment debit card already.ineed to order so hope this is all set.i also have prime and just paid the monthly payment of $**.** on April **th.it comes out of my checking account automatically every month.i understand that there is a senior monthly time rate. I am **years old so would like the senior rate please.i use the same debit card as recorded on my account.everything else should remain the same. Please reply to my new email above ASAP.many thanks,sincerely,Ellen h richard

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Amazon

Dispute a Charge issue
Reported by GetHuman4648078
Apr 15th, 2020 - 6 months ago
Fixed
Seen by 5 customers so far
Similar issue to 56437 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman4648078 started working on this issue
Apr 15th 5:33pm
GetHuman4648078 indicated the issue is not fixed yet.
Apr 15th 5:39pm
GetHuman4648078 indicated the issue is not fixed yet.
Apr 15th 5:39pm
GetHuman4648078 confirmed the issue is fixed. Hooray!
Apr 19th 3:27am
GetHuman4648078 confirmed the issue is fixed. Hooray!
Apr 19th 3:29am
GetHuman4648078 confirmed the issue is fixed. Hooray!
Apr 19th 3:32am

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