When Amazon sends me an OTP on my email address detailed in The Problem - in detail it does NOT arrive. Can you please check this or suggest it goes to another one of my email accounts

GetHuman4642389's Can't Login issue with Amazon from April 2020

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Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman4642389's own words
Log in ... Hi I have an account under *****@***.com and have tried several times to log in. They say they will send me an OTP on this email but it does not arrive. *I also have one under my mobile **** *** *** and that is not validated either. *When I try to fix it I get a message saying there have been a lot of attempts to open this account although it’s only me. Please help ! I have an old account with a different email but it’s connected to an old laptop which isn’t working.
This was especially frustrating because I have kept trying to log in and then get told there are unusual number of efforts made
By sending an OTP to calink* @ bigpond.com again and make sure I receive it
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Amazon

I wanted to buy a household product and some books
Can't Login issue
Reported by GetHuman4642389
Apr 15th, 2020 - 6 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 56185 others
0 customers following this

Timeline

GetHuman4642389 started working on this issue
Apr 15th 3:27am
GetHuman4642389 indicated the issue is not fixed yet.
Apr 15th 9:42am