i order a shimano fishing reel site said it was delivered i never receined it

GetHuman-nifftyne's Missing Delivery issue with Amazon from April 2020

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The issue in GetHuman-nifftyne's own words
order a fishing reel ... About a week ago I order a SLX DC fishing reel the delivery was for the **th when I came home on the **th I checked the order status it said delivered I got in About *:** *:** I checked my yard mailbox nothing tried to call amazon FedEx gave me a case number ********** the guy from FedEx said he wood call me back but not yet I hope some one can help me with this issue I"ve order from amazon in the past nothing like this have happen before
I was hoping amazon could replace my order or refund I don't think Im responsible for this
I see things on the site I like and I buy them
I called FedEx yesterday couldn't get through I called today spoke with a representative he gave *me a case number ********** said he would call back but not yet
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Amazon

SLX DC FISHING reel
Missing Delivery issue
Reported by GetHuman-nifftyne
Apr 15th, 2020 - 6 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 56162 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman-nifftyne started working on this issue
Apr 15th 1:43am
GetHuman-nifftyne indicated the issue is not fixed yet.
Apr 15th 8:25pm
GetHuman-nifftyne indicated the issue is not fixed yet.
Apr 15th 8:31pm
GetHuman-nifftyne indicated the issue is not fixed yet.
Apr 17th 4:06pm