I live in a large complex of two buildings. Each has identicle unit numbers except one...

GetHuman4633044's customer service issue with Amazon from April 2020

Help with my Amazon issue
The issue in GetHuman4633044's own words
I live in a large complex of two buildings. Each has identicle unit numbers except one is south (which must be designated and one is North which must be designated.*I picked up a package from the concierge that had two items (one was incorrect)that I ordered and a book I didn't order. When I looked more closely at the box it turned out to actually have been mailed the occupant in the south bldg. I am in the north bldg.*I am glad to give the book to it's buyer, but I am wondering if she ordered anything else, or if my coming packages (which I always mark North will end up in her unit. On top of that I ordered halls drops with anesthetic and got them without anesthetic.Order * ***-*******-*******

GetHuman4633044 did not yet indicate what Amazon should do to make this right.

How GetHuman4633044 fixed the problem
Amazon is not taking customer calls right now. I googled the recipient of the book I hadn't ordered to get her phone number. She had ordered the book included with my items and nothing else, so I made arrangements to get the book to her. Amazon has so many customer service calls I wasn't able to get through to them. I emailed the vendor of my item and that is squared away now.**********************she w
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Amazon

Customer service issue
Reported by GetHuman4633044
Apr 13th, 2020 - 6 months ago
Fixed
GetHuman4633044 shared how to fix
Seen by 7 customers so far
Similar issue to 55543 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman4633044 started working on this issue
Apr 13th 8:34pm
GetHuman4633044 indicated the issue is not fixed yet.
Apr 13th 8:39pm
GetHuman4633044 indicated the issue is not fixed yet.
Apr 13th 8:39pm
GetHuman4633044 indicated the issue is not fixed yet.
Apr 14th 12:44am
GetHuman4633044 indicated the issue is not fixed yet.
Apr 15th 1:11am
GetHuman4633044 indicated the issue is not fixed yet.
Apr 15th 4:02pm
GetHuman4633044 indicated the issue is not fixed yet.
Apr 15th 4:13pm
GetHuman4633044 confirmed the issue is fixed. Hooray!
Apr 15th 7:46pm