I ordered ** N** masks from Amazon on March **, Order ****-*******-******* for...
GetHuman4496254's Dispute a Charge issue with Amazon from April 2020
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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4496254's own words
I ordered ** N** masks from Amazon on March **, Order ****-*******-******* for $**.**. The delivery date kept getting pushed back, the latest notification saying delivery would occur between April * and **. They have not arrived, so I went to my Amazon account and to my surprise it says they were delivered on April *! Last week I received a small package from China containing a plastic bag cover for a remote control. I hadn’t ordered it, nor did I want it. I assumed it was junk mail, so I threw it away. If that’s what you sent me in place of N** masks, I’m not paying for it. I would like the masks, but I will accept a refund. In any case, I’m not paying for this order.
GetHuman4496254 did not yet indicate what Amazon should do to make this right.
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