I ordered ** N** masks from Amazon on March **, Order ****-*******-******* for...

GetHuman4496254's Dispute a Charge issue with Amazon from April 2020

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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4496254's own words
I ordered ** N** masks from Amazon on March **, Order ****-*******-******* for $**.**. The delivery date kept getting pushed back, the latest notification saying delivery would occur between April * and **. They have not arrived, so I went to my Amazon account and to my surprise it says they were delivered on April *! Last week I received a small package from China containing a plastic bag cover for a remote control. I hadn’t ordered it, nor did I want it. I assumed it was junk mail, so I threw it away. If that’s what you sent me in place of N** masks, I’m not paying for it. I would like the masks, but I will accept a refund. In any case, I’m not paying for this order.

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Amazon

Dispute a Charge issue
Reported by GetHuman4496254
Apr 13th, 2020 - 6 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 55285 others
0 customers following this

Timeline

GetHuman4496254 started working on this issue
Apr 13th 2:16pm