I was locked out of my Amazon account because one of my payments couldn’t go through...

GetHuman4625847's Can't Login issue with Amazon from April 2020

Help with my Amazon issue
First: share to improve GetHuman4625847's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4625847 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman4625847's own words
I was locked out of my Amazon account because one of my payments couldn’t go through . It has messaged my phone number ***-***-**** multiple times telling me to login to the account and follow up . But it leaves me on a page saying I must wait . *My wife failed to inform me of the insufficient funds in our account. But the orders I have placed before that I need to have back in place for upcoming birthdays . Please get back to me ASAP

GetHuman4625847 did not yet indicate what Amazon should do to make this right.

How GetHuman4625847 fixed the problem

We are waiting for GetHuman4625847 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Amazon customer problems.
How Do I Find Cyber Monday Deals for Amazon?How Do I Return an Item from Amazon?How Do I Exchange an Item from Amazon?Does Amazon Pay for Shipping on Returns or Exchanges?How Do I Get a Refund from Amazon?
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Can't Login issue
Reported by GetHuman4625847
Apr 12th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 55046 others
0 customers following this


GetHuman4625847 started working on this issue
Apr 12th 3:09pm

Moving? Set Up Services in 1 Call

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians