Unexplained charges on Amazon Prime and Amazon Video . Billing on Chase credit card

GetHuman4608813's Dispute a Charge issue with Amazon from April 2020

Help with my Amazon issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4608813's own words
The problem: Unexplained charges on Amazon Prime and Amazon Video . Billing on Chase credit card

GetHuman4608813 did not yet indicate what Amazon should do to make this right.

How GetHuman4608813 fixed the problem

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Amazon

Dispute a Charge issue
Reported by GetHuman4608813
Apr 9th, 2020 - 9 months ago
Fixed
Seen by 20 customers so far
Similar issue to 53733 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman4608813 started working on this issue
Apr 9th, 2020 12:12am
GetHuman4608813 confirmed the issue is fixed. Hooray!
Apr 12th, 2020 2:04am