I AM VERY UPSET ABOUT THE HORRIBLE CUSTOMER SERVICE THAT I AM BEING GIVEN. I AM A PAYIN...

GetHuman-nicohl's Refund an Order issue with Amazon from March 2020

Help with my Amazon issue
First: share to improve GetHuman-nicohl's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-nicohl may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-nicohl's own words
I AM VERY UPSET ABOUT THE HORRIBLE CUSTOMER SERVICE THAT I AM BEING GIVEN. I AM A PAYING LOYAL PRIME CUSTOMER AND I DEMAND TO SPEAK WITH SOMEONE ABOUT MY ACCOUNT. I CANNOT GET THROUGH VIA TELEPHONE. I WAS CHATTING WITH AGENTS LAST NIGHT, THAT WAS A JOKE! AGENTS LEFT MY CHAT BOX EVERY * MINUTES AND THEN SOMEONE ELSE WOULD SIGN ON FOR * MINUTES. NOT ONE OF THEM WERE ABLE TO OFFER ASSISTANCE AT ALL.....** MY COMPLAINT.. I returned several different items that I had purchased with my VISA CREDIT CARD. When the refunds were issued back to me they all got loaded on to an Amazon gift card INSTEAD of my credit card that I used for the purchase, which is saved on my account. * Also when the money was refunded it was less than what I paid for them. So I have * separate issues that require assistance. Please call me so I can get this resolved, thank you.****-***-****

GetHuman-nicohl did not yet indicate what Amazon should do to make this right.

How GetHuman-nicohl fixed the problem

We are waiting for GetHuman-nicohl to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Amazon

Refund an Order issue
Reported by GetHuman-nicohl
Mar 27th, 2020 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 49609 others
0 customers following this

Timeline

GetHuman-nicohl started working on this issue
Mar 27th, 2020 10:53pm

The Free, Easy Way to Move Services

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians