Maria Gabrielczyk ******@***.com***:** PM (* minutes ago)*to amazonhelp**Hi **I spoke t...

GetHuman4531969's Refund an Order issue with Amazon from March 2020

Help with my Amazon issue
The issue in GetHuman4531969's own words
Maria Gabrielczyk ******@***.com***:** PM (* minutes ago)*to amazonhelp**Hi **I spoke to a member of your staff last week about a purchase.**I was told not accept the purchase and I DID NOT accept it.**Yet I do not have the refund in my account and it has been * days now.**On the order the cheek of the delivery driver to say the item was handed to the resident - when the door was NOT EVEN OPENED!!!**I did not receive the item and cannot send it back for a refund. **I followed the Amazon employee's instructions and the driver should have taken the item back to the depot and NOT LIE!!!!**Please issue me my refund and perhaps investigate the driver! How many other packages has he claimed to have left with residents???****Delivered ** Mar *****Parcel was handed to resident.*Track package**HG Grout Cleaner Ready-to-use *** ml - is a Ready-to-use Tile Grout Cleaner for Floor and Wall Grout*Sold by: Amazon EU S.a.r.L.*Eligible for return until ** Apr *****£*.**

GetHuman4531969 did not yet indicate what Amazon should do to make this right.

How GetHuman4531969 fixed the problem
Emailed Amazon and emailed seller and got a refund.
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Amazon

Refund an Order issue
Reported by GetHuman4531969
Mar 26th, 2020 - a year ago
Fixed
GetHuman4531969 shared how to fix
Seen by 5 customers so far
Similar issue to 49325 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman4531969 started working on this issue
Mar 26th, 2020 6:14pm
GetHuman4531969 confirmed the issue is fixed. Hooray!
Mar 26th, 2020 11:17pm
GetHuman4531969 confirmed the issue is fixed. Hooray!
Mar 26th, 2020 11:27pm