This afternoon my *th Generation Kindle Fire apparently went into SHOW MODE, whatever...

GetHuman-lzbthfro's customer service issue with Amazon from February 2020

Help with my Amazon issue
The issue in GetHuman-lzbthfro's own words
This afternoon my *th Generation Kindle Fire apparently went into SHOW MODE, whatever that is, & I contacted your technical support & as this Kindle Fire was purchased in October **** still under warranty there should be NO REASON why I should pay for this help. I wasn't charged earlier today and I'd like to be able to get back to reading my book and get this SHOW MODE gone.

GetHuman-lzbthfro did not yet indicate what Amazon should do to make this right.

How GetHuman-lzbthfro fixed the problem
T he Amazon Tech was absolutely incredible and within a few minutes he had my Kindle Fire, *th Generation up and running. I did nothing. PLEASE STOP EMAILING ME. I AM NOT INTERESTED IN YOUR "HELP" NOR DO I WANT TO HEAR FROM YOU AGAIN., STOP IT.
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Amazon

Customer service issue
Reported by GetHuman-lzbthfro
Feb 16th, 2020 - 8 months ago
Fixed
GetHuman-lzbthfro shared how to fix
Seen by 12 customers so far
Similar issue to 49409 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
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Timeline

GetHuman-lzbthfro started working on this issue
Feb 16th 5:48am
GetHuman-lzbthfro indicated the issue is not fixed yet.
Feb 16th 5:12pm
GetHuman-lzbthfro indicated the issue is not fixed yet.
Feb 16th 5:12pm
GetHuman-lzbthfro confirmed the issue is fixed. Hooray!
Feb 19th 5:01pm
GetHuman-lzbthfro confirmed the issue is fixed. Hooray!
Feb 19th 5:01pm
GetHuman-lzbthfro confirmed the issue is fixed. Hooray!
Feb 20th 7:14am