Hello,**When I was attempting to sign in to my Amazon account to check on the status of...

GetHuman-katemane's customer service issue with Amazon from December 2019

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The issue in GetHuman-katemane's own words
Hello,**When I was attempting to sign in to my Amazon account to check on the status of an order (*****-*******-*******) I made yesterday via the link in the order confirmation email, I got a notification telling me that there was another Amazon account with my email address but a different password, even though I'd only ever had one password associated with my account. I assumed it was a simple mistake and changed my password, which allowed me to sign in, but now my account isn't displaying the order at all. I'm unsure as to whether or not this means the order has been cancelled? Any help would be greatly appreciated. **Thank you and kind regards.

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Customer service issue
Reported by GetHuman-katemane
Dec 27th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 54299 others
0 customers following this

Timeline

GetHuman-katemane started working on this issue
Dec 27th, 2019 4:56am