Hello, **I need assistance with reactivating an Amazon account associated with...

GetHuman4152067's customer service issue with Amazon from December 2019

Help with my Amazon issue
The issue in GetHuman4152067's own words
Hello, **I need assistance with reactivating an Amazon account associated with *****@***.com email.**Yesterday I made oders in three marketplaces - http:**amazon.com, http:**amazon.com.au, and http:**amazon.de**After placing * orders on http:**Amazon.de, we got an email to *****@***.com that our account was deactivated, and the orders were going to be cancelled. **Yesterday I contacted Amazon Support by the following phone number *-***-***-****, and I was told to await instructions from the account service team. However, we didn't hear from them yet. That's why I'm contacting you here as well. **I placed ** orders yesterday, and I guess this activity was treated as suspicious, that's why the account was blocked. I'm ready to confirm that all the activity was performed as intended.**We need to reactivate the Amazon account (*****@***.com) as soon as possible to finish our activities with important orders.**Looking forward to hearing from you soon.**Regards,*Olga
I need to reactivate the account
I tried to reset password, but it didn't help
How GetHuman4152067 fixed the problem
Finally I managed to restore access to Amazon account. I called the Support team once again.
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Amazon

Customer service issue
Reported by GetHuman4152067
Dec 26th, 2019 - 2 years ago
Fixed
GetHuman4152067 shared how to fix
Seen by 11 customers so far
Similar issue to 54320 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman4152067 started working on this issue
Dec 26th, 2019 4:27am
GetHuman4152067 indicated the issue is not fixed yet.
Dec 26th, 2019 4:27am
GetHuman4152067 indicated the issue is not fixed yet.
Dec 26th, 2019 4:27am
GetHuman4152067 indicated the issue is not fixed yet.
Dec 26th, 2019 10:44am
GetHuman4152067 indicated the issue is not fixed yet.
Dec 26th, 2019 10:44am
GetHuman4152067 indicated the issue is not fixed yet.
Dec 26th, 2019 10:44am
GetHuman4152067 indicated the issue is not fixed yet.
Dec 26th, 2019 10:44am
GetHuman4152067 indicated the issue is not fixed yet.
Dec 26th, 2019 10:45am
GetHuman4152067 confirmed the issue is fixed. Hooray!
Dec 26th, 2019 10:50am

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