So far everything I try on Amazon leads to a dead end. My question is not in the list of things that they list, I just can’t get a straight answer from anywhere on amazon. If I asked if the sky is blue, I would get a list of possible variations, like ,what day are you enquiring about, or what shade of blue, or is this in summer or winter. None of which covers the answer to my question. If I could get in touch with a live person instead of a machine they could say yes or no. Getting hold of someone is like pulling teeth and when you get a person usually They don’t completely understand English and don’t speak it very well either , resulting In a very frustrating dialogue. Recently I spoke to such a person who asked me for my account number. I told him I don’t have an account and can’t accept a text message. He just kept repeating himself multiple times so I did too until I lost my temper. It took me an hour to get to a real person only to talk to an idiot.
GetHuman4124057's customer service issue with Amazon from December 2019
Help with my Amazon issue
The issue in GetHuman4124057's own words
I was trying to get a question answered ... Total frustration coping with Amazons answer to a simple question. And the way it was addressed.
This was especially frustrating because of the complicated mess trying to get a simple answer to a question.
They could make this right by not getting a busy signal on the phone for half an hour despite repeated redialing, also not having so many steps to go through to get a question answered. Then have people who can speak AND understand THE ENGLISH LANGUAGE.
I expected a straightforward answer to my question instead of entering a verbal maze.
I have tried everything every thing known to man with no result.
I have an issue with Amazon too
How GetHuman4124057 fixed the problem
Keep at it till you get to talk to a real live person, preferably someone who can speak and understand the English language well.
Please help with my Amazon issue
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GetHuman4124057 indicated the issue is not fixed yet.
Dec 20th, 2019 10:23pm
GetHuman4124057 confirmed the issue is fixed. Hooray!
Dec 23rd, 2019 3:24am
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Dec 23rd, 2019 3:25am
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