So far everything I try on Amazon leads to a dead end. My question is not in the list of things that they list, I just can’t get a straight answer from anywhere on amazon. If I asked if the sky is blue, I would get a list of possible variations, like ,what day are you enquiring about, or what shade of blue, or is this in summer or winter. None of which covers the answer to my question. If I could get in touch with a live person instead of a machine they could say yes or no. Getting hold of someone is like pulling teeth and when you get a person usually They don’t completely understand English and don’t speak it very well either , resulting In a very frustrating dialogue. Recently I spoke to such a person who asked me for my account number. I told him I don’t have an account and can’t accept a text message. He just kept repeating himself multiple times so I did too until I lost my temper. It took me an hour to get to a real person only to talk to an idiot.

GetHuman4124057's customer service issue with Amazon from December 2019