I purchased a prepaid gift card for amazon from CVS. I gave CVS $*** to add value to th...

GetHuman4108637's customer service issue with Amazon from December 2019

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The issue in GetHuman4108637's own words
I purchased a prepaid gift card for amazon from CVS. I gave CVS $*** to add value to the card. I go home to use the card online to purchase christmas gift. The card doesnt work and the message i receive says the card number is invalid. Ive been back to CVS twice and been on the phone with Amazon multiple times. Neither company will take responsibility. Amazon tells me the card has been returned already. But i still have the card and the original receipt so that isnt true. The remedy for this would to be for either billion dollar company to repay me the small amount of $*** that one of them is responsible for. I did my part and gave them cash and its "disappeared" in the ** minute walk from CVS to my home to use the card...neither side has the ability to even give me information such as there even a balance left on the card. Both establishments are investigating and have yet to get back to me. Merry christmas amazon! Merry christmas CvS. **** you both.

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Amazon

Customer service issue
Reported by GetHuman4108637
Dec 18th, 2019 - 10 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 54613 others
0 customers following this
Items needed
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Order number
Name on the account
Billing address

Timeline

GetHuman4108637 started working on this issue
Dec 18th, 2019 9:52pm
GetHuman4108637 indicated the issue is not fixed yet.
Dec 19th, 2019 6:08am
GetHuman4108637 indicated the issue is not fixed yet.
Dec 19th, 2019 6:09am
GetHuman4108637 indicated the issue is not fixed yet.
Dec 19th, 2019 6:11am
GetHuman4108637 indicated the issue is not fixed yet.
Dec 19th, 2019 12:28pm

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