Hi, I'm looking to cancel my amazon prime free trial, but I am unable to login. I'm pre...

GetHuman4112667's Can't Login issue with Amazon from December 2019

Help with my Amazon issue
The issue in GetHuman4112667's own words
Hi, I'm looking to cancel my amazon prime free trial, but I am unable to login. I'm pretty sure I'm entering my password correctly, but even when I click "forgot password" it emails me a temporary password that doesn't work. The account is under the email *****@***.com. I really need to cancel it before it charges me, and I don't remember what day it will charge me, and I can't check because I can't login!

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Amazon

Can't Login issue
Reported by GetHuman4112667
Dec 17th, 2019 - 2 years ago
Fixed
Seen by 5 customers so far
Similar issue to 54649 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman4112667 started working on this issue
Dec 17th, 2019 7:55pm
GetHuman4112667 indicated the issue is not fixed yet.
Dec 18th, 2019 1:57am
GetHuman4112667 indicated the issue is not fixed yet.
Dec 18th, 2019 11:35pm
GetHuman4112667 confirmed the issue is fixed. Hooray!
Dec 20th, 2019 8:12pm