Received a possible scam email pretending to be amazon

GetHuman-djbday's customer service issue with Amazon from December 2019

Help with my Amazon issue
The issue in GetHuman-djbday's own words
The problem: Received a possible scam email pretending to be amazon

GetHuman-djbday did not yet indicate what Amazon should do to make this right.

How GetHuman-djbday fixed the problem
i called and the agent told me it was a scam told me not to open it and just delete it so i did it was an email stating my account was frozen unless i certified my home address and sell and home phone numbers
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Amazon

Customer service issue
Reported by GetHuman-djbday
Dec 13th, 2019 - 2 years ago
Fixed
GetHuman-djbday shared how to fix
Seen by 13 customers so far
Similar issue to 54771 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman-djbday started working on this issue
Dec 13th, 2019 6:36am
GetHuman-djbday confirmed the issue is fixed. Hooray!
Dec 13th, 2019 2:29pm

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