The Amazon account I used for many years seems to have disappeared. At sign in I get a...

GetHuman-jwsbnm's customer service issue with Amazon from December 2019

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The Amazon account I used for many years seems to have disappeared. At sign in I get a message to say my e-mail address is not recognised. I have multiple archived e-mails to that address acknowledging past orders etc.*I need Amazon to restore my access to the account so that I can get details of a couple of orders I placed over a year ago and I can contact the sellers for spare parts and accessories.

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Amazon

Customer service issue
Reported by GetHuman-jwsbnm
Dec 10th, 2019 - 2 years ago
I have an issue with Amazon too
Not resolved
Seen by 1 customer so far
Similar issue to 54775 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman-jwsbnm started working on this issue
Dec 10th, 2019 9:59pm
GetHuman-jwsbnm indicated the issue is not fixed yet.
Dec 10th, 2019 10:00pm
GetHuman-jwsbnm indicated the issue is not fixed yet.
Dec 10th, 2019 10:00pm

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