Oops! Gave an Amazon gift card to someone w*o Amazon

GetHuman4049372's Return an Order issue with Amazon from December 2019

Help with my Amazon issue
The issue in GetHuman4049372's own words
Exchange gift card ... Hello, I ordered an Amazon Gift Card today for someone else, who, as it turns out, no longer has an Amazon account. They asked if I could exchange it for them for a Southwest Airlines gift card.
Either a refund or exchange the card as requested.
I've been regularly shopping on Amazon for years. I seldom have problems or cause them :-)
How GetHuman4049372 fixed the problem
I called Amazon directly after finding the number here. They were quick and responsive. The issue is already resolved.
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Amazon

Gift Cards
Return an Order issue
Reported by GetHuman4049372
Dec 6th, 2019 - a year ago
Fixed
GetHuman4049372 shared how to fix
Seen by 10 customers so far
Similar issue to 54639 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman4049372 started working on this issue
Dec 6th, 2019 2:01am
GetHuman4049372 confirmed the issue is fixed. Hooray!
Dec 6th, 2019 6:31pm