I tried calling Synchrony Bank with a question about my amazon card, and their outgoing...

GetHuman-richbeg's Return an Order issue with Amazon from December 2019

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The issue in GetHuman-richbeg's own words
I tried calling Synchrony Bank with a question about my amazon card, and their outgoing recording suggested that for returns and other customer service, I call *-***-***-**** to reach amazon. When you call that number, you get a recording saying that you can receive a $*** Target or Walmart gift card for $*.** if you sign up for an amazon savings plan, or press * to ignore the offer. * doesn't work, and after a while you are transferred to a "promotional department" that at first won't say they are Amazon, but they say "you dialed the right number," and then they claimed to be amazon. Very fishy, so I ended the call. Why is Synchrony bank giving out this number for a question about Amazon returns?

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Amazon

Return an Order issue
Reported by GetHuman-richbeg
Dec 5th, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 54645 others
0 customers following this

Timeline

GetHuman-richbeg started working on this issue
Dec 5th, 2019 1:58pm