I tried calling Synchrony Bank with a question about my amazon card, and their outgoing...
GetHuman-richbeg's Return an Order issue with Amazon from December 2019
Help with my Amazon issue
First: share to improve GetHuman-richbeg's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-richbeg may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-richbeg's own words
I tried calling Synchrony Bank with a question about my amazon card, and their outgoing recording suggested that for returns and other customer service, I call *-***-***-**** to reach amazon. When you call that number, you get a recording saying that you can receive a $*** Target or Walmart gift card for $*.** if you sign up for an amazon savings plan, or press * to ignore the offer. * doesn't work, and after a while you are transferred to a "promotional department" that at first won't say they are Amazon, but they say "you dialed the right number," and then they claimed to be amazon. Very fishy, so I ended the call. Why is Synchrony bank giving out this number for a question about Amazon returns?
GetHuman-richbeg did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-richbeg fixed the problem
We are waiting for GetHuman-richbeg to fix the problem and share the solution with the rest of us customers.
Please help with my Amazon issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Amazon customer problems.