Amazon Customer Service Issues

My son has been selling on Amazon for years with a great track record of providing top-quality merchandise. He enjoyed conducting business with Amazon until they unexpectedly suspended his account and withheld the money owed to him for sales, not releasing it for ninety days. This has caused financial strain, leading him and his family to seek loans to cover their bills. I urge caution when dealing with Amazon as they seem indifferent to the struggles faced by small businesses like my son's. Despite being a loyal customer who has spent thousands of dollars with them, this unjust treatment has made me reconsider future transactions with them. It is clear that Amazon prioritizes their own interests without regard for consumers or small business owners.

Dear muo.[redacted], Your eBay account has been temporarily restricted as part of our routine security checks to ensure a safe marketplace. To verify your information, please click on the link provided and follow the instructions. While we await your response, a selling hold has been placed on your account, preventing you from listing new items. Any active listings have been moved to your Unsold folder, with associated fees credited back to your account. Once your account is verified, you will regain selling privileges and can relist items from the Unsold folder. Thank you for cooperating with us to maintain a secure environment on eBay. Please verify your account promptly to resume selling. Best regards, eBay Team

I purchased a Samsung Galaxy M30 phone, which I returned on the 12th for a refund. I have contacted customer care multiple times, but they informed me that the phone pickup has not been scheduled yet. Despite making 10-12 calls, I haven't received my refund. I am extremely frustrated and seeking assistance. Otherwise, I will have to take stronger action. My name is Rajiv Kumar Pundir, phone number [redacted], email ID [redacted] Please help me as I am very distressed.

Account Name: Robbert Email for the Account: [redacted] Used on: Amazon.com, Amazon.co.uk, Amazon.de The account is currently locked on all three sites. When logging into Amazon.de, I was asked to input a billing address for an order that got canceled due to this missing information. I entered the same address as my shipping one and was assured the issue would be fixed within 24 hours. However, I recently received an email requesting me to verify a statement for my Visa ending in 37 to unlock the account completely. Despite providing the necessary details promptly, my account remains locked. I seek assistance as it is now November, and I require access to my account. I hope for a prompt resolution to this matter. Thank you.

Subject: Proposal for Amazon Logistics Center Location To Whom It May Concern at Amazon Inc., I am reaching out to express my interest in partnering with Amazon/Amazon Prime for the establishment of a logistics/distribution center at a location I own in Southeastern Connecticut, conveniently located off the I-95 exit. The property spans roughly [redacted] acres and is undeveloped, offering easy access and strategic proximity to key areas: 20 miles from rail and port access, [redacted] miles from Boston, [redacted] miles from Manhattan, as well as close proximity to Providence, New Haven, and Hartford. The site holds previous zoning approvals for commercial use, and I have established rapport with the local authorities. For further discussions, please contact me via phone, email, or text provided below. Looking forward to the potential collaboration. Sincerely, James A. Noonan c/o NSS Realty POB 26, New London, CT [redacted] Work: [redacted] Cell: [redacted] Email: [redacted]

I made a purchase on November 1st totaling $28.16. One part of the order was $4.19, but it was only charged once. The second part was $23.97, and I was charged twice for this amount. The customer service representative explained that the second charge was an authorization before shipping, which seemed unusual to me since it was on a Sunday. I've never encountered this with previous Amazon orders. I'm frustrated by this unauthorized charge and the inconvenience it's causing with my bill. I expect a resolution and a refund of $23.97 promptly. If this isn't resolved satisfactorily, I will no longer use Amazon and will switch to eBay. It's also frustrating that supervisors seem to echo what the initial employees say without addressing my concerns. I ordered specific items, and the total should not be $52.13. I look forward to a prompt and fair resolution to this matter to avoid further issues with my payments.

I have encountered multiple instances where Amazon has provided inaccurate shipping dates. Despite the promise of Prime shipping, there seems to be a discrepancy. Today, I made a purchase based on the assurance of "Guaranteed delivery by November 9th" if ordered within the specified timeframe. However, after making the purchase, I was informed that the item would not arrive until November 12th. This practice of misleading customers with guaranteed dates only to delay shipments is disheartening. I am growing increasingly frustrated with Amazon's unreliable shipping dates and am contemplating refraining from future purchases. The inconsistency between the promised delivery date and the actual shipping date is disappointing, and I feel deceived by Amazon's failure to uphold their guaranteed dates.

Dear Amazon.in, I received your email regarding the cancellation of order [redacted]-[redacted]. I used net banking to pay for the item and am waiting for the refund. I appreciate your information about the refund process. If the order had other items, I understand the refund will be issued once those are fulfilled. If I still want the item, I can search for it on your website. Here are the details of the cancelled order: Order #[redacted]-[redacted] Placed on Saturday, October 19, [redacted] Product: T one Wooden Handmade Serving Trays (14 * 9 inches) by T one Woods I have yet to receive my refund and the replacement item. Thank you for your assistance.

Order [redacted]-[redacted] missed its delivery date, and I asked to cancel it yesterday. Unfortunately, it's still pending with no shipping progress in the tracking system (Tracking ID: TBA[redacted]00). I want to ensure it gets canceled before any charges appear on my account. I prefer to avoid delivery and the hassle of returning items. I've received a brief email from Amazon about feedback on past returns, so I need this order noted for that purpose. Thank you.

Dear Amazon, I am Santosh Shelke, and I recently purchased a new Oppo Reno 2 mobile from your website. I received the product on time, which made me happy. However, I was disappointed to find some accessories missing from the product box. Even though the missing items were mentioned on the box, they were not included in the package. After comparing with my friend's order from a different online store, I realized the quality of the packaging was subpar, with the box being broken and poorly sealed. I was missing the owner's manual, warranty card, and mobile back cover. Additionally, someone had tampered with the contents as a sticker was removed. I had attached an image of the box and a video of the unboxing. I hope Amazon can assist me in resolving this issue; otherwise, I will escalate it further. Sincerely, S. Shelke

Hello, I am feeling very frustrated right now. I was charged for another month of my Audible subscription even though I canceled it a month ago upon realizing I was a member, which was news to me. I reached out to them, but they were unable to assist me. I never made any purchases, as I received an email claiming my card was invalid, which is odd because that same card is used for the subscription payments. My Amazon account is locked, preventing me from canceling the subscription. As a student struggling to cover my expenses, I can't afford unexpected charges. Despite canceling my Audible account, the billing continues, and I am told only Amazon can resolve this issue. I have exhausted all efforts and seek help in canceling both my Audible and Amazon memberships to avoid further charges. Best regards, E Klem

Hello, I am feeling very frustrated right now. I was charged for another month of an Audible subscription even after cancelling it a month ago upon discovering I was a member unknowingly. Despite reaching out to them, they claim they are unable to assist. I never made a purchase as I received an email indicating my card was invalid, which is puzzling as the same card is used for the subscription payments. My Amazon account is locked, preventing me from cancelling it. I am a student struggling to cover my expenses and cannot afford additional deductions from my account. After cancelling my Audible account, I expected the charges to cease, but I was informed that only Amazon can resolve this issue. I have exhausted all options and seek assistance in cancelling both my Audible and Amazon memberships and halting all charges. Thank you.

I contacted customer service a week ago regarding my return of items to Amazon. Although I expected a full refund, only half of the amount was credited to my bank account. The rest seems to have been deducted somewhere along the process. This discrepancy has led to me being charged twice for the same items. I am frustrated with this error and demand a prompt resolution. If this issue is not rectified promptly, I will have no choice but to escalate the matter to my state attorney general.

I bought the Accessorios Network Full Glue Edge to Edge Tempered Glass Screen Protector for the Samsung Galaxy S8 Plus. The issue is that the black edges on both sides are covering the screen and not fitting properly. I would like guidance on how to return this item. Tracking ID: [redacted]85. Thank you.

On the 7th, my Alexa had a purple ring, and I couldn't get it to turn on. I contacted the Alexa helpline, and after mentioning the purple light, they transferred me to a computer service. They claimed I needed a firewall for $[redacted] to fix Alexa, but after negotiating, I agreed to $50 thinking it was my only option. Unfortunately, the Alexa issue persisted even after their intervention. The following day, when I contacted Amazon again, a different service agent promptly resolved the Alexa problem. I paid $50 to computerservices.formstack.com, but they didn't fix Alexa and installed a needless firewall. Despite requesting a refund and for the firewall to be removed, it's still active. I'm confused if this service is affiliated with Amazon.

My Amazon account has been compromised, and I have received unordered packages. I have attempted to contact your organization for assistance without success. Despite attempting to request a call back, no one has contacted me. After finally reaching a call center, I was assured that the necessary materials would be sent and I would be contacted, but no one has followed through. I am unable to use my account due to it being hacked, and I would like to return the packages I did not order, but I am unable to do so because of the lack of action from Amazon. This problem has persisted for over three months, and I am disappointed in the lack of response from Amazon. I would appreciate it if someone could explain why my complaint has not been addressed. You can reach me via email to discuss this matter further.

I recently had a frustrating experience with two unhelpful supervisors who refused to resolve an issue with my missing items that were supposed to be delivered overnight. Despite ordering and paying on Oct 24, as of 11/9, they have not addressed the problem, showing a lack of concern for a customer of over ten years. To add to the frustration, my password suddenly stopped working, preventing me from accessing my account to close it as planned. This customer service experience has been a disappointment, and I feel let down by the lack of assistance provided.

I had a terrible experience with a company that took my money but did not deliver my ordered items, claiming they got lost in transit. I've wasted two hours speaking with unhelpful supervisors, and now I can't even access my account as my password doesn't work. I placed the order on October twenty-four, and it's already November ninth. It's frustrating to wait so long for nothing. I just want my money back and to close my account, but it seems impossible now. This company is extremely unprofessional.

I recently received a call from a number in Northridge, CA (1-[redacted]) claiming a $[redacted] iPhone purchase was made on my account. The caller requested me to reach out on the same number. Upon calling back, they mentioned the order was heading to Dayton, Ohio, and asked if anyone there could accept the package. Feeling suspicious, I declined. They mentioned canceling the order but inquired about my internet service provider when using Amazon. This query raised doubts, and I ended the call. I am curious to know if this was a genuine transaction or a fraudulent call.

I bought a Kindle Fire for Christmas, but unfortunately, it stopped working in May. It's frustrating that it only lasted five months and I didn't mistreat it. The screen briefly displays the Kindle logo but then shuts off. I know it's not a high-end tablet, but I expected better quality. It makes me hesitant to see it being sold on QVC, considering my experience with it.