i don't have my pin so no one will talk to me when I call on the telephone. I am an am...

GetHuman3885961's customer service issue with Amazon from November 2019

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The issue in GetHuman3885961's own words
i don't have my pin so no one will talk to me when I call on the telephone. I am an american and I am living in India. I need to talk to a customer representative because my visa was turned down, I think because it is not issued from India. I got an amazon prime account from a friend who gave me his visa and it is also his mailing address where things are shipped. But because we are in a different location the OTP that is required is not working. I need to see if I can use me USA debit card or if I can waive the OTP number for orders or deliveries. I desperately need to speak to a human being. I had Amazon Prime in USA and everything was so simple, it was easy to talk to a representative. There was not an OTP required. I may have to close my account because of all the hassle this is. However, I am in a remote place and it is the best way I can shop for the things I need.

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Amazon

Customer service issue
Reported by GetHuman3885961
Nov 5th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 230062 others
0 customers following this

Timeline

GetHuman3885961 started working on this issue
Nov 5th, 2019 8:55am
GetHuman3885961 indicated the issue is not fixed yet.
Nov 8th, 2019 9:39am