I have two accounts with Amazon:-**Tessa@tdcCordlessLighting.com*TessaS*****@***.com**N...

GetHuman-tessasal's customer service issue with Amazon from October 2019

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The issue in GetHuman-tessasal's own words
I have two accounts with Amazon:-**Tessa@tdcCordlessLighting.com*TessaS*****@***.com**Neither of which I can access and despite responding to all the prompts to check*change passwords, none have been successful.**I have telephone Amazon at least six times and reported this situation over the past *** months...each time I have been promised this will be sorted out but it simply hasn't been and I am now at end of my tether and cannot bear the thought of contacting Customer Service by phone anymore, as I feel they make false promises and certainly haven't resolved situation.**I use the above accounts for work and personal use and with Christmas around the corner, I just want it all sorted out.**Yours in the hope that you can resolve this situation and reinstate a Happy Customer.

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Amazon

Customer service issue
Reported by GetHuman-tessasal
Oct 28th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 227461 others
0 customers following this

Timeline

GetHuman-tessasal started working on this issue
Oct 28th, 2019 8:04pm
GetHuman-tessasal indicated the issue is not fixed yet.
Oct 28th, 2019 8:05pm
GetHuman-tessasal indicated the issue is not fixed yet.
Oct 28th, 2019 8:05pm
GetHuman-tessasal indicated the issue is not fixed yet.
Oct 28th, 2019 8:05pm
GetHuman-tessasal indicated the issue is not fixed yet.
Oct 28th, 2019 8:06pm