Collect product that is not working and release refund

GetHuman3796659's Return an Order issue with Amazon from October 2019

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The issue in GetHuman3796659's own words
Exchange product that was not working ... I had ordered Wireless Mic, on ** July **** (A*c of Mr. Ashwin Agarwal) sold by Mohankheda Enterprises. After I got the delivery, I placed a request for exchange, as the product did not work. No one came to exchange the product. I placed the request multiple times. Then, I requested for return. The status showed that 'Return started', but as yet, no one has come to collect the product. Further, now the return request cannot be escalated, as it is stating that time to return has elapsed. Request you to check your records for the no. of times we placed a request for exchange* return, within the permitted time. **Order* - ***-*******-*******
It seems that the seller has intentionally whiled away time, so that he can refuse the refund.
Request prompt resolution - please collect the product and release refund.
Tried calling customer care
How GetHuman3796659 fixed the problem

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Amazon

Wireless Mic
Return an Order issue
Reported by GetHuman3796659
Oct 20th, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 223780 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman3796659 started working on this issue
Oct 20th, 2019 2:51am

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