There was an order placed for around *** dollars on my mother's discover card a little...

GetHuman-peterkef's Dispute a Charge issue with Amazon from October 2019

Help with my Amazon issue
First: share to improve GetHuman-peterkef's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-peterkef's own words
There was an order placed for around *** dollars on my mother's discover card a little over a month ago. Neither she nor I made this order and don't know who could have made it but I'm going to ask around. I tried looking it up but I'm not computer literate whatsoever. She has stage four throat cancer and we cannot afford a *** plus dollar bill. My name is Peter, her son. It's just us living here but I have friends that stop by but other than that it's just the two of us. Will you or can you tell me what the purchase was, who it was sent to and what IP address or phone number it came from and was associated with. I work full time as does she therefore there was no way one of us could have received any sort of packing if it came. Seeing how it was never received by myself nor my mother we'd greatly appreciate it if the total amount was placed back on her discover card, please and thank you. Peter V. My number is ***-***-**** thanks again.

GetHuman-peterkef did not yet indicate what Amazon should do to make this right.

How GetHuman-peterkef fixed the problem

We are waiting for GetHuman-peterkef to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Amazon

Dispute a Charge issue
Reported by GetHuman-peterkef
Oct 16th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 222059 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman-peterkef started working on this issue
Oct 16th, 2019 2:35pm