TRACKING NUMBER: *Z***R**************THE SHIPMENT WAS TO BE DELIVERED BY UPS TO ASIAN D...

GetHuman-pdarjes's Missing Delivery issue with Amazon from October 2019

Help with my Amazon issue
The issue in GetHuman-pdarjes's own words
TRACK THE DELIVERY OF THE BOOK ... TRACKING NUMBER: *Z***R**************THE SHIPMENT WAS TO BE DELIVERED BY UPS TO ASIAN DEVELOPMENT BANK (ADB), MANDALUYONG CITY, METRO MANILA.*UPON CHECKING WITH UPS THEY CLAIMED THAT AFTER SEVERAL FAILED ATTEMPTS TO HAND OVER THE PARCEL, A CERTAIN AMAZON STAFF, MR. DAVE P., INSTRUCTED UPS MANILA "TO ABANDON THE SHIPMENT." *I HAVE BEEN TRYING TO VERIFY THE UPS INFORMATION WITH ADB. THERE IS NOBODY HERE WHO WAS EVER CONTACTED BY UPS.*AS A SOLUTION, I HAVE NOW CHANGED MY DEFAULT DELIVER Y ADDRESS WITH AMAZON TO MY PRIVATE ADDRESS IN MAKATI CITY. I WOULD LIKE TO REQUEST THAT THE PARCEL BE DELIVERED THERE.
THE CLAIM BY UPS THAT THEY FAILED TO DELIVER AT THE GIVEN ADDRESS (ASIAN DEVELOPMENT BANK IN MANILA, WITH *,*** STAFF AND A LOGISTICS DEPARTMENT RECEIVING MANY SHIPMENTS PER DAY) PLUS THE INFORMATION THAT AMAZON INSTRUCTED UPS TO ABANDON THE SHIPMENT
PLEASE USE THE DEFAULT ADDRESS AT MAKATI CITY
A CUSTOMER FOR MANY YEARS: YOU PLS CHECK YOUR RECORDS
CONSULTED A LAWYER
How GetHuman-pdarjes fixed the problem
Kept calling UPS and Amazon customer service making the two parties speak to each other.
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Amazon

BUYING A BOOK BY A.O. HIRSCHMAN
Missing Delivery issue
Reported by GetHuman-pdarjes
Oct 16th, 2019 - 2 years ago
Fixed
GetHuman-pdarjes shared how to fix
Seen by 9 customers so far
Similar issue to 221854 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman-pdarjes started working on this issue
Oct 16th, 2019 8:36am
GetHuman-pdarjes confirmed the issue is fixed. Hooray!
Oct 17th, 2019 8:44am