I unknowingly purchased an item in the wrong size and would like to exchange it for one...

GetHuman-tkpint's Return an Order issue with Amazon from October 2019

Help with my Amazon issue
The issue in GetHuman-tkpint's own words
I unknowingly purchased an item in the wrong size and would like to exchange it for one size smaller.

GetHuman-tkpint did not yet indicate what Amazon should do to make this right.

How GetHuman-tkpint fixed the problem
Unbeknownst to me, as this was the first time I’d made a purchase on Amazon, the exchange process is simple. If you are in the know.*As it turns out, it is basically a purchase circle.*You received the item you requested. It doesn’t fit. You actually want the item, but in the correct size.*I called customer service. They explained to me that they will send an e-mail with the return label (printable.)*The fastest*easiest way to re-order is requesting a gift card.*The card is “credited” to your Amazon account. *Re-order the item with adjusted size, click “buy it.” (Assuming you literally re-ordered the exact item with no rush shipping,) the “credit” will automatically be used for your billing. You don’t pay a cent for the return or the new item.*Yuup!! Pretty easy! *Even I did it!!
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Return an Order issue
Reported by GetHuman-tkpint
Oct 15th, 2019 - 3 years ago
GetHuman-tkpint shared how to fix
Seen by 34 customers so far
Similar issue to 221459 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address


GetHuman-tkpint started working on this issue
Oct 15th, 2019 2:50pm
GetHuman-tkpint confirmed the issue is fixed. Hooray!
Oct 16th, 2019 2:58pm

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