I signed up for the Amazon prime free trial. The very next day I went to order a few it...

GetHuman3768336's Dispute a Charge issue with Amazon from October 2019

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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman3768336's own words
I signed up for the Amazon prime free trial. The very next day I went to order a few items and talking with my mother about ir. My mother updates me that she has Amazon prime and has had it for quite some time. *Because we live in the same household, she authorized me as a user and I ordered my items through her acct and immediately called customer service to cancel my remaining free service and any future fees. My exact words to customer service were, "I just don't want the free trial to end and next thing I know I am being charged."*I was assured that wouldn't happen, yet here we are.*I am a single mom with a foster child so When $**-** is deducted from your acct, you feel it.**I would like to be reimbursed and for my acct to be looked at and made sure that is was in fact cancelled the day after I signed up. **Thank you in advance,**Brooke Baker

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Amazon

Dispute a Charge issue
Reported by GetHuman3768336
Oct 15th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 221408 others
0 customers following this

Timeline

GetHuman3768336 started working on this issue
Oct 15th, 2019 12:55pm
GetHuman3768336 indicated the issue is not fixed yet.
Oct 15th, 2019 7:06pm
GetHuman3768336 indicated the issue is not fixed yet.
Oct 15th, 2019 7:10pm