My user id is *****@***.com*I never received two pouches of liquid surf excel-matic * l...

My user id is *****@***.com*I never received two pouches of liquid surf excel-matic * litres each ORDER PLACED*** September *****TOTAL* ***.***SHIP TO*Raj Jindal*ORDER * ***-*******-********Order Details Invoice .*The courier on phone told me that as the pouches had already leaked in transit before reaching my house so delivery could not be affected. He told me he had raised the complaint of damaged product and refusal by me by himself to Amazon .Delivery status shown on the links shows could not be delivered *refused . Earlier it was shown refund would be effected itself. More than ** days passed . I am a regular customer of yours since long. I had already commented my comments when * pouches of the same product had leaked at my house itself in the room itself in almirah -no sun about * months back.. But thinking it must have been improved by then. Total loss suffered about Rs **** earlier ,for which I want compensation plus damages. I had taken the photos od the pouch leaked. kindly refund the amount for delivery never been effected and compensation for the earlier loss and damages .*Raj kumar jindal.***********