Ordered a phone under order number ***-*******-******* October *, ****. It took a whil...

GetHuman3766166's Return an Order issue with Amazon from October 2019

Help with my Amazon issue
The issue in GetHuman3766166's own words
Ordered a phone under order number ***-*******-******* October *, ****. It took a while to get here, and even longer for the phone company to switch the account. The phone is defective because it drops calls even when not moving. People I call say they cannot hear me. The phone is just at the end of the published one year warranty, and I am not happy with it. I would like to return it for a full refund, or for a replacement that works.

GetHuman3766166 did not yet indicate what Amazon should do to make this right.

How GetHuman3766166 fixed the problem
They say they will replace it. Waiting to see if a box shows up.
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Amazon

Return an Order issue
Reported by GetHuman3766166
Oct 15th, 2019 - a year ago
Fixed
GetHuman3766166 shared how to fix
Seen by 4 customers so far
Similar issue to 221074 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman3766166 started working on this issue
Oct 15th, 2019 12:29am
GetHuman3766166 confirmed the issue is fixed. Hooray!
Oct 15th, 2019 4:27pm

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