I had ordered mobile phone of samsung brand- Model M**S from AMAZON bearing Invoice no...

GetHuman3701923's customer service issue with Amazon from October 2019

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The issue in GetHuman3701923's own words
I had ordered mobile phone of samsung brand- Model M**S from AMAZON bearing Invoice no MH-SPNA-*********-**** on dt.**.**.**** And received the same on dt.**.**.****.*The parcel I received when opened was temepered inside and box was badly broken and already the seal was open .Also the mobile was lying outside the box and the handset was in bad shape as well. This is really horrific and inconvenient as I required the handset badly. I have really bad experience from AMAZON . I have made a video*photo as a mark of proof and attaching the same for your information. I want to return and refund of money asap and also charges against inconvenience caused by amazon..

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Amazon

Customer service issue
Reported by GetHuman3701923
Oct 4th, 2019 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 215827 others
0 customers following this

Timeline

GetHuman3701923 started working on this issue
Oct 4th, 2019 10:40am

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