Re: kindle all new * port for headphone**Talked to cs tech for some time, could not res...

GetHuman3686698's customer service issue with Amazon from October 2019

Help with my Amazon issue
First: share to improve GetHuman3686698's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3686698 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman3686698's own words
Re: kindle all new * port for headphone**Talked to cs tech for some time, could not resolve my issue, told me to contact by email and tech would respond...* response at this time!*The port on fire * is strange - I have four *.* mm headsets, no fit in the fire *, my headsets work fine in kindle *, computer fire tv, Fire stick tv. I cannot use my fire * private now. The port in fire * looks as if it's a mistake, or bad engineering. A *.* mm just wiggles. So what do I do?*Beyond outrageous! Answers please!

GetHuman3686698 did not yet indicate what Amazon should do to make this right.

How GetHuman3686698 fixed the problem

We are waiting for GetHuman3686698 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman3686698
Oct 1st, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 214525 others
0 customers following this


GetHuman3686698 started working on this issue
Oct 1st, 2019 11:20pm