I am sending this note to you in regard to a return item I sent back. This is concerni...

GetHuman-dandolgi's customer service issue with Amazon from September 2019

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The issue in GetHuman-dandolgi's own words
I am sending this note to you in regard to a return item I sent back. This is concerning the Vive Suction Cup Reacher Grabber - **"... $**.****The return was received on August **. The return status is still says "Return received, Processing your refund" This Return was received on: Aug **, **** Today is now Sept **. **Every time I call about my return, I am informed that a credit to my account was sent to me back on August *, but that return is was for a different item. That refund was for the Konky **" Reacher Grabber which does say "Return Complete".**You keep getting one return item mixed up with the other.**The return for the "Vive Suction Cup Reacher Grabber - **" is the item that I still have not received a refund. That status still says "Return received, Processing your refund". **Please complete the refund for this item either by issuing a credit back to my credit card on record or by a gift card for that amount. The total for this item is only $**.**, plus tax (if any tax).**If you have any questions, please e-mail me at *****@***.com or by phone at ***-***-******Thank you.

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Amazon

Customer service issue
Reported by GetHuman-dandolgi
Sep 12th, 2019 - a year ago
Not resolved
Seen by 48 customers so far
Similar issue to 208493 others
0 customers following this

Timeline

GetHuman-dandolgi started working on this issue
Sep 12th, 2019 3:18am
GetHuman-dandolgi indicated the issue is not fixed yet.
Sep 12th, 2019 8:56am
GetHuman-dandolgi indicated the issue is not fixed yet.
Sep 12th, 2019 11:08pm
GetHuman-dandolgi indicated the issue is not fixed yet.
Sep 12th, 2019 11:15pm
GetHuman-dandolgi indicated the issue is not fixed yet.
Sep 13th, 2019 3:27am
GetHuman-dandolgi indicated the issue is not fixed yet.
Sep 14th, 2019 12:36am
GetHuman-dandolgi shared this issue with others over email
Sep 14th, 2019 12:41am

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