Something has gone wrong with a return I sent back to you through the local UPS several...

GetHuman-weisusan's Refund an Order issue with Amazon from August 2019

Help with my Amazon issue
The issue in GetHuman-weisusan's own words
Something has gone wrong with a return I sent back to you through the local UPS several days ago. I never received an email from you telling me a refund had been issued. I went back to the UPS store today. They said that I have to contact you about this. They also said there is no way they could have lost my item or failed to ship it back to you. This is the *rd time I've used this UPS to return items, but the first time I've had a problem.**Can you please help me get a refund for the item? I have already received the exchange I ordered from you.**Here is the relevant info:**Item: Spiritual Progress Through Regression (Meditation Regression). (a CD)***Return code: *Z**Y*E*************Ordered by and shipped to:*Dr. Susan C Wei***** BALMORA ST.*LAFAYETTE, CO *****-*****United States*Ordered on July **, **** *Order* ***-*******-*******

GetHuman-weisusan did not yet indicate what Amazon should do to make this right.

How GetHuman-weisusan fixed the problem
After receiving an automated response including links to Amazon help topics that might be relevant, I thought my problem would remain unresolved. Then the next day, I receipt an email receipt from Amazon acknowledging the return of the product in question. Problem solved!
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Amazon

Refund an Order issue
Reported by GetHuman-weisusan
Aug 6th, 2019 - 3 years ago
Fixed
GetHuman-weisusan shared how to fix
Seen by 7 customers so far
Similar issue to 196335 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman-weisusan started working on this issue
Aug 6th, 2019 12:19am
GetHuman-weisusan confirmed the issue is fixed. Hooray!
Aug 7th, 2019 1:42pm

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