This is the second time I have received a package which I have not ordered . The label...

GetHuman3374792's customer service issue with Amazon from August 2019

Help with my Amazon issue
The issue in GetHuman3374792's own words
This is the second time I have received a package which I have not ordered . The label is TBA************. My account : *****@***.com shows that I have not ordered any objects in the past * months so that I assume that someone else is using the same address:* Adrian Kniel* **** **TH AVE* SAN DIEGO, CA *****-***** United States* Phone number: *** *** ***What shall I do with the content which is a RGB LED TV Lighting?*How can future packages of content which I did not order be stopped?*About a week ago I talked to one of your representatives on the phone and was assured that there would be a follow up.*Please make sure, that packages that I did not order will not be sent to my address again.*Thank you in advance*Adrian Kniel

GetHuman3374792 did not yet indicate what Amazon should do to make this right.

How GetHuman3374792 fixed the problem
Called their Service Line and was assured that the matter would be taken care of.Will wait and see
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Amazon

Customer service issue
Reported by GetHuman3374792
Aug 5th, 2019 - 3 years ago
Fixed
GetHuman3374792 shared how to fix
Seen by 7 customers so far
Similar issue to 196315 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman3374792 started working on this issue
Aug 5th, 2019 10:18pm
GetHuman3374792 confirmed the issue is fixed. Hooray!
Aug 6th, 2019 2:51am

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